Canadian College of Healthcare and Pharmaceutics

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Canada’s aging population will continue to accelerate in coming years which is expected to put demands on healthcare sectors. Approaching old age means their personal and health needs also expands.

They are facing challenges related to their physical, mental, and overall health more than ever. But it shouldn’t mean that elders must experience such limitations because they are still able to experience an improved quality of life through the help of a Personal Support Worker (PSW).

PSWs play a vital role in ensuring a healthy aging population through home care assistance. Caring for the elderly evidently requires empathy and patience, but it is also important to highlight the importance of understanding diversity in providing patient-centered care.

Factors such as cultural background, ethnicity, gender identity, language, religion, and education can largely influence their preference in receiving assistance or care. Being aware of these differences can lead to improved communication, patient safety, and engagement. Also, feeling seen and being heard can make them feel more safe and comfortable.

Here are tips from National Institute of Aging (NIA) in providing culturally sensitive care:

  • Reflecting on your own cultural understanding and their influence on the practice
  • Learning about the community you are working with
  • Recognizing the differences in their dietary choices and preferences
  • Considering the important roles of their family member in their overall health
  • Acknowledging decision making ability related to their health care goals
Catering to a wide range of patient care needs is part of how PSWs make a positive difference in the many lives of Canadians.

By developing cultural competency as part of your professional training and education, you are better prepared in the rewarding career of a PSW.

Students’ overall success in their PSW journey drives Canadian College of Healthcare and Pharmaceutics’ (CCHAP) commitment to providing high quality education that fosters diversity, and innovation. We are ready to be part of your healthcare career in Canada. Take that first step and explore the PSW certificate program here

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